From Help Desk to Enterprise problems, we are there to help you find a solution.. With years of experience and a wide range of qualifications, we can help you. Why spend dozens of hours on the phone with possibly multiple manufacturers, when you can have a member of your team available, who can develop a remediation much more quickly.
“If I had an hour to solve a problem I'd spend 55 minutes thinking about the problem and five minutes thinking about solutions.”
~ Albert Einstein
Problem solving is used when products or processes fail, so corrective action can be taken to prevent further failures. It can also be applied to a product or process prior to an actual failure event—when a potential problem can be predicted and analyzed, and mitigation applied so the problem never occurs.
We use simple problem solving process that includes four high level steps:
Untimely problem remediation can be costly and have a negative impact on worker morale and productivity.
Contact us to discuss how we can help you avoid the frustrations that WILL occur with your information technology.
- Cisco Certified Network Associate (CCNA)
- Network+
- Apple Certified Associate (ACA)
- CompTIA A+ Technician.
- Certified Information System Security Professional (CISSP)
- Microsoft Certified Systems Engineer (MCSE)
- Linux Essentials Professional Development Certification (PDC)